Policies ↴
We try our best to meet your expectation. However, mistakes can happen occasionally. Please let us know before leaving the salon if you faced any difficulties or discomforts while getting your service.
Please turn off your phone while you are in our spa to ensure the comfort of other guests. Children under 11 years old are not encouraged in the salon due to safety reasons. We are not responsible for any accident occurring to the children while you are having your service. Food and beverages are not allowed at the service station. Please reschedule your appointment if you are 10 minutes late to ensure enough time for your service. We are not responsible for lost or misplaced items at our salon. We do not offer refunds for any services. If you are not satisfied, please let us know before leaving. We will be happy to fix the service. Gift cards are non-refundable and cannot be exchanged for cash.
Our Booking & Payment Policies ↴
If you decide to cancel your booking 24 hours before the appointment you will not receive the 25% deposit or if you decide to pay full you will only receive a 75% refund. Canceling before 24 hours will guarantee a full refund.